Returns Policy

If you would like to return an item, please contact our sales team on 01354 602288 or email sales@impactdirect.co.uk

Please make sure that you have all the order documents at hand.

• Impact Direct will not accept the return of goods for any reason unless prior agreement been received from Impact Direct. Collection will be made only with a valid collection note.

• Goods returned because they are not required will incur a 15% handling charge. Goods returned after 30 days of receipt of invoice will not be accepted.